At Ear, Nose & Throat Specialists of N. Virginia, our number one priority is the health and safety of our patients. Following guidelines from trusted sources, including the Virginia Dept. of Health, World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC), we’re taking comprehensive measures to ensure that our clinics remain safe and ready to serve you and your family.
We are open, but we are limiting the number of appointments in order to reduce exposure and facilitate social distancing in our waiting rooms. We are proud to now be able to offer TELEMEDICINE appointments. If your concerns can be addressed at a later time, we will assist you in rescheduling.
ATTENTION: TELEMEDICINE NOW AVAILABLE
If effort to promote social distancing, we have diminished the number of patients we are seeing in the office and discouraged vulnerable patients from leaving the safety of their home for appointments. We have worked quickly to offer a safe alternative to allow us to provide ear, nose, and throat care to you and your family during this pandemic. We now have the ability to conduct office visits ELECTRONICALLY.
Here’s how it works:
Call the office to schedule an appointment at 703-644-7800.
If you choose a TELEMEDICINE visit, please provide your email and mobile phone number to our staff, and they will direct you to the Patient Portal to fill in your visit information. Clear instructions will be emailed to you on how to connect with us.
You can use your mobile phone (like FaceTime) or a computer with a webcam and microphone (like SKYPE or Zoom), so that the patient and healthcare provider can see each other and engage in discussion and examination.
An appointment time will be arranged (just like an office visit). When the health care provider is ready to see you at that time, you will be notified electronically and the encounter will begin.
These services are available to new and established patients.
All insurances are encouraging TELEMEDICINE use at this time. The copays/fees, documentation, length of visit, orders, prescriptions, etc. are all THE SAME AS AN IN-OFFICE VISIT. Copays will be collected at the time the appointment is made.
For patients that require in office visits:
We’ve been implementing measures to protect you
We want to take this opportunity to share more details about the changes our clinics have implemented effective immediately:
Call us first
If you have a fever, cough or recently traveled, call us and let us know! We want to make sure you and our other patients and staff are safe. We cannot allow patients or family members with acute respiratory infections in the office (symptoms starting in the last two weeks). We also strongly discourage patients 65 years or older from keeping non-essential visits, as social distancing is of vital importance in this vulnerable population.
Staying ahead of coronavirus
We are not equipped to test or treat coronavirus in our offices. Upon calling or scheduling an appointment with us, you will be asked if you, your child or anyone in your household has traveled internationally recently, or has had contact with a known, lab-confirmed case of coronavirus. If this is the case, our staff will advise you on your next steps and will help coordinate your care.
Limiting the number of visitors
We are trying our best to limit the number of people in our offices, so we ask that you please limit the number of family members present. If possible, leave family members and friends at home. We may ask non-essential accompanying members to wait in the car, if possible, while our patient is seen.
How we’re serving you
When appropriate, our team is wearing protective equipment in order to protect all involved. Coronavirus is spread via droplets (it does not stay suspended in the air) and most patients contract it from contact with droplets and then touching their eyes, nose or mouth. Protecting our faces decreases the risk of your ENT team contracting the virus, and also protects you from contact with droplets.
Protecting you in the clinic
We have always been dedicated to sanitizing every surface and room, but in light of the recent outbreak, we are cleaning all surfaces with approved cleaning products with increased frequency and eliminating toys and magazines.
As a precaution, we have protective equipment such as surgical masks on hand if there is a suspected case of coronavirus, along with CDC-recommended protocols in place.
We will always put our patients first and that commitment has never been more important. Our team is working hard to maintain a clean environment to support your health and safety. We will be providing more updates as more information becomes available. If you have any questions or concerns, please call our office.
On behalf of our team, it is a privilege to serve you every day. Thank you for your continued trust and support.
